Absolutely thrilled with my vanity! It is stunning in person and the quality exceeded my expectations. Aurora was amazing throughout the entire process. She was incredibly helpful, answered all of my questions, and made sure every detail was right from start to finish. The level of customer service and communication made the whole experience so easy. I loved the vanity so much that I’m already ordering a second one for my other bathroom! I would absolutely recommend them to anyone looking for a beautiful custom vanity and exceptional service.
recently purchased a vanity from your company, and I wanted to share how pleased I am with both the product and the overall experience.
From the moment it arrived, I was impressed. The vanity was packaged extremely well, ensuring it arrived safely and without any damage. Everything was protected, and it was clear that great care had been taken in preparing it for shipping.
The quality of the vanity exceeded my expectations. It is very well made, sturdy, and beautifully finished. It looks exactly like the pictures in the advertisement, which made the purchase even more satisfying. It's refreshing to receive a product that truly matches its description and photos.
The assembly instructions were clear, straightforward, and easy to follow, making the setup process simple and stress-free. On top of that, the customer support I received was outstanding. The company was responsive, helpful, and genuinely committed to ensuring I had a great experience.
Overall, I couldn't be happier with my purchase. This is an excellent product that combines quality craftsmanship, accurate representation, careful packaging, and exceptional customer service. I would highly recommend this vanity to anyone considering purchasing it. It is a high-quality product that delivers exactly what it promises—and even more.
Thank you for providing such an outstanding product and excellent customer service.
I couldn't be happier with this vanity! It is even more beautiful in person than I expected. The quality exceeded my expectations—the materials are excellent, it's very well made, and it feels sturdy and built to last.
The customer service was outstanding as well. I had a few questions about the dimensions and installation before purchasing, and they were incredibly helpful. They answered all of my questions clearly and provided all the information I needed, making the entire process easy and stress-free.
I was also very impressed with the packaging. The vanity was packaged exceptionally well and arrived in perfect condition without any damage.
Overall, this vanity offers incredible quality at a great price point. I couldn't recommend it more highly. If you're considering this style of vanity, don't hesitate—you won't be disappointed!
Very pleased with the final look of the installation. The marketing pictures looked like they ae AI generated but in reality it gets quite close. I will post a link to updated installation process and photo's as the supplied instructions are too minimal, especially if you are doing this as a remodel of an existing space. Really challenging for the electrics!
The quality of all the materials is good. They are much heavier than we expected and I actually added an additional bracket to the sink. I am also happy we ordered the 6 inch backsplash to match.
I did find that I had to replace the supplied Drain as there wasn't enough clearance between the sink and the drawer unit with my plumbing (related to weak installation instructions) . The support over email is OK - usually a two day turnaround.
If you are a DIYer then you need a good level of competence to do this install yourself.
I was wary of ordering such an expensive and important piece of furniture from China, but my experience with UpVanity was extraordinarily excellent. The customer service was exceptional. I ordered a 78” vanity/sink/mirror combo, then added a custom piece - a matching make up vanity which UpVanity made to my specifications. The whole process was wonderful. The pieces were shipped in very protective crates - arrived with no damage whatsoever. The delivery company accommodated my schedule with no problem at all. I highly recommend UpVanity.
I must admit I was a bit concerned ordering a vanity from China without seeing it…but…the entire experience was GREAT and I love the vanity,
